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<p id="hn_How_do_I_reset_my_Client_Area_password">If you're having issues logging in to your Customer Area and need to reset your password:</p> <ol> <li>Go here: <a href="https://customers.asmallorange.com/pwreset.php">https://customers.asmallorange.com/pwreset.php</a>.</li> <li>Enter the email address associated with the account and click Submit.<br /> <em><strong>Note:</strong> You will receive an email entitled "Your login details for A Small Orange." If you don't see it within 15 minutes check your SPAM folder.<br /> <img alt="" src="https://content.asmallorange.com/img/aso-lost-password.png" width="500" /></em></li> <li>Follow the link in the email and enter a new password when prompted.</li> <li>Go to your <a href="https://customers.asmallorange.com/clientarea.php">Customer Area</a> and log in with your new password.</li> </ol> <p>Your new password should log you in. For security purposes we no longer send you an email with your new password. You should see a confirmation after visiting the link. The confirmation "Your password has been reset" will appear.</p> <p><em>See also: <a href="https://www.asmallorange.com/help/article/aso-accessing-your-cpanel-account" rel="noopener" target="_blank">Accessing Your cPanel Account</a></em></p>